Dec 29 2011

The 48 Laws Of Power

Robert Greene, a master historian, put together 48 laws of power that the greatest leaders this world has ever seen followed.  Each law reflects a power tool former presidents, dictators, and rulers followed.  If you pay close attention to the following laws, and assimilate them into your life, you will dominate:

 

Law 1

Never Outshine the Master

Always make those above you feel comfortably superior.  In your desire to please or impress them, do not go too far in displaying your talents or you might accomplish the opposite – inspire fear and insecurity.  Make your masters appear more brilliant than they are and you will attain the heights of power.

Law 2

Never put too Much Trust in Friends, Learn how to use Enemies

Be wary of friends-they will betray you more quickly, for they are easily aroused to envy.  They also become spoiled and tyrannical. But hire a former enemy and he will be more loyal than a friend, because he has more to prove.  In fact, you have more to fear from friends than from enemies.  If you have no enemies, find a way to make them.

Law 3

Conceal your Intentions

Keep people off-balance and in the dark by never revealing the purpose behind your actions.  If they have no clue what you are up to, they cannot prepare a defense.  Guide them far enough down the wrong path, envelope them in enough smoke, and by the time they realize your intentions, it will be too late.

Law 4

Always Say Less than Necessary

When you are trying to impress people with words, the more you say, the more common you appear, and the less in control.  Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike.  Powerful people impress and intimidate by saying less.  The more you say, the more likely you are to say something foolish.

Law 5

So Much Depends on Reputation – Guard it with your Life

Reputation is the cornerstone of power.  Through reputation alone you can intimidate and win; once you slip, however, you are vulnerable, and will be attacked on all sides.  Make your reputation unassailable.  Always be alert to potential attacks and thwart them before they happen.  Meanwhile, learn to destroy your enemies by opening holes in their own reputations.  Then stand aside and let public opinion hang them.

Law 6

Court Attention at all Cost

Everything is judged by its appearance; what is unseen counts for nothing.  Never let yourself get lost in the crowd, then, or buried in oblivion.  Stand out.  Be conspicuous, at all cost.  Make yourself a magnet of attention by appearing larger, more colorful, more mysterious, than the bland and timid masses.

  Law 7

Get others to do the Work for you, but Always Take the Credit

Use the wisdom, knowledge, and legwork of other people to further your own cause.  Not only will such assistance save you valuable time and energy, it will give you a godlike aura of efficiency and speed.  In the end your helpers will be forgotten and you will be remembered.  Never do yourself what others can do for you.

Law 8

Make other People come to you – use Bait if Necessary

When you force the other person to act, you are the one in control.  It is always better to make your opponent come to you, abandoning his own plans in the process.  Lure him with fabulous gains – then attack.  You hold the cards.

Law 9

Win through your Actions, Never through Argument

Any momentary triumph you think gained through argument is really a Pyrrhic victory:  The resentment and ill will you stir up is stronger and lasts longer than any momentary change of opinion.  It is much more powerful to get others to agree with you through your actions, without saying a word.  Demonstrate, do not explicate.

Law 10

Infection: Avoid the Unhappy and Unlucky

You can die from someone else’s misery – emotional states are as infectious as disease.  You may feel you are helping the drowning man but you are only precipitating your own disaster.  The unfortunate sometimes draw misfortune on themselves; they will also draw it on you.  Associate with the happy and fortunate instead.

Law 11

Learn to Keep People Dependent on You

To maintain your independence you must always be needed and wanted.  The more you are relied on, the more freedom you have.  Make people depend on you for their happiness and prosperity and you have nothing to fear.  Never teach them enough so that they can do without you.

Law 12

Use Selective Honesty and Generosity to Disarm your Victim

One sincere and honest move will cover over dozens of dishonest ones.  Open-hearted gestures of honesty and generosity bring down the guard of even the most suspicious people.  Once your selective honesty opens a hole in their armor, you can deceive and manipulate them at will.  A timely gift – a Trojan horse – will serve the same purpose.

Law 13

When Asking for Help, Appeal to People’s Self-Interest,

Never to their Mercy or Gratitude

If you need to turn to an ally for help, do not bother to remind him of your past assistance and good deeds.  He will find a way to ignore you.  Instead, uncover something in your request, or in your alliance with him, that will benefit him, and emphasize it out of all proportion.  He will respond enthusiastically when he sees something to be gained for himself.

Law 14

Pose as a Friend, Work as a Spy

Knowing about your rival is critical.  Use spies to gather valuable information that will keep you a step ahead.  Better still: Play the spy yourself.  In polite social encounters, learn to probe.  Ask indirect questions to get people to reveal their weaknesses and intentions.  There is no occasion that is not an opportunity for artful spying.

Law 15

Crush your Enemy Totally

All great leaders since Moses have known that a feared enemy must be crushed completely.  (Sometimes they have learned this the hard way.)  If one ember is left alight, no matter how dimly it smolders, a fire will eventually break out.  More is lost through stopping halfway than through total annihilation:  The enemy will recover, and will seek revenge.  Crush him, not only in body but in spirit.

Law 16

Use Absence to Increase Respect and Honor

Too much circulation makes the price go down:  The more you are seen and heard from, the more common you appear.  If you are already established in a group, temporary withdrawal from it will make you more talked about, even more admired.  You must learn when to leave.  Create value through scarcity.

Law 17

Keep Others in Suspended Terror: Cultivate an Air of Unpredictability

Humans are creatures of habit with an insatiable need to see familiarity in other people’s actions.  Your predictability gives them a sense of control.  Turn the tables: Be deliberately unpredictable.  Behavior that seems to have no consistency or purpose will keep them off-balance, and they will wear themselves out trying to explain your moves.  Taken to an extreme, this strategy can intimidate and terrorize.

Law 18

Do Not Build Fortresses to Protect Yourself – Isolation is Dangerous

The world is dangerous and enemies are everywhere – everyone has to protect themselves.  A fortress seems the safest. But isolation exposes you to more dangers than it protects you from – it cuts you off from valuable information, it makes you conspicuous and an easy target.  Better to circulate among people find allies, mingle.  You are shielded from your enemies by the crowd.

Law 19

Know Who You’re Dealing with – Do Not Offend the Wrong Person

There are many different kinds of people in the world, and you can never assume that everyone will react to your strategies in the same way.  Deceive or outmaneuver some people and they will spend the rest of their lives seeking revenge.  They are wolves in lambs’ clothing.  Choose your victims and opponents carefully, then – never offend or deceive the wrong person.

Law 20

Do Not Commit to Anyone

It is the fool who always rushes to take sides.  Do not commit to any side or cause but yourself.  By maintaining your independence, you become the master of others – playing people against one another, making them pursue you.

Law 21

Play a Sucker to Catch a Sucker – Seem Dumber than your Mark

No one likes feeling stupider than the next persons.  The trick, is to make your victims feel smart – and not just smart, but smarter than you are.  Once convinced of this, they will never suspect that you may have ulterior motives.

Law 22

Use the Surrender Tactic: Transform Weakness into Power

When you are weaker, never fight for honor’s sake; choose surrender instead.  Surrender gives you time to recover, time to torment and irritate your conqueror, time to wait for his power to wane.  Do not give him the satisfaction of fighting and defeating you – surrender first.  By turning the other check you infuriate and unsettle him.  Make surrender a tool of power.

Law 23

Concentrate Your Forces

Conserve your forces and energies by keeping them concentrated at their strongest point.  You gain more by finding a rich mine and mining it deeper, than by flitting from one shallow mine to another – intensity defeats extensity every time.  When looking for sources of power to elevate you, find the one key patron, the fat cow who will give you milk for a long time to come.

Law 24

Play the Perfect Courtier

The perfect courtier thrives in a world where everything revolves around power and political dexterity.  He has mastered the art of indirection; he flatters, yields to superiors, and asserts power over others in the mot oblique and graceful manner.  Learn and apply the laws of courtiership and there will be no limit to how far you can rise in the court.

Law 25

Re-Create Yourself

Do not accept the roles that society foists on you.  Re-create yourself by forging a new identity, one that commands attention and never bores the audience.  Be the master of your own image rather than letting others define if for you.  Incorporate dramatic devices into your public gestures and actions – your power will be enhanced and your character will seem larger than life.

Law 26

Keep Your Hands Clean

You must seem a paragon of civility and efficiency: Your hands are never soiled by mistakes and nasty deeds.  Maintain such a spotless appearance by using others as scapegoats and cat’s-paws to disguise your involvement.

Law 27

Play on People’s Need to Believe to Create a Cultlike Following

People have an overwhelming desire to believe in something.  Become the focal point of such desire by offering them a cause, a new faith to follow.  Keep your words vague but full of promise; emphasize enthusiasm over rationality and clear thinking.  Give your new disciples rituals to perform, ask them to make sacrifices on your behalf.  In the absence of organized religion and grand causes, your new belief system will bring you untold power.

Law 28

Enter Action with Boldness

If you are unsure of a course of action, do not attempt it.  Your doubts and hesitations will infect your execution.  Timidity is dangerous:  Better to enter with boldness.  Any mistakes you commit through audacity are easily corrected with more audacity.  Everyone admires the bold; no one honors the timid.

Law 29

Plan All the Way to the End

The ending is everything.  Plan all the way to it, taking into account all the possible consequences, obstacles, and twists of fortune that might reverse your hard work and give the glory to others.  By planning to the end you will not be overwhelmed by circumstances and you will know when to stop.  Gently guide fortune and help determine the future by thinking far ahead.

Law 30

Make your Accomplishments Seem Effortless

Your actions must seem natural and executed with ease.  All the toil and practice that go into them, and also all the clever tricks, must be concealed.  When you act, act effortlessly, as if you could do much more.  Avoid the temptation of revealing how hard you work – it only raises questions.  Teach no one your tricks or they will be used against you.

Law 31

Control the Options: Get Others to Play with the Cards you Deal

The best deceptions are the ones that seem to give the other person a choice:  Your victims feel they are in control, but are actually your puppets.  Give people options that come out in your favor whichever one they choose.  Force them to make choices between the lesser of two evils, both of which serve your purpose.  Put them on the horns of a dilemma:  They are gored wherever they turn.

Law 32

Play to People’s Fantasies

The truth is often avoided because it is ugly and unpleasant.  Never appeal to truth and reality unless you are prepared for the anger that comes for disenchantment.  Life is so harsh and distressing that people who can manufacture romance or conjure up fantasy are like oases in the desert:  Everyone flocks to them. There is great power in tapping into the fantasies of the masses.

Law 33

Discover Each Man’s Thumbscrew

Everyone has a weakness, a gap in the castle wall.  That weakness is usual y an insecurity, an uncontrollable emotion or need; it can also be a small secret pleasure.  Either way, once found, it is a thumbscrew you can turn to your advantage.

  Law 34

Be Royal in your Own Fashion:  Act like a King to be treated like one

The way you carry yourself will often determine how you are treated; In the long run, appearing vulgar or common will make people disrespect you.  For a king respects himself and inspires the same sentiment in others.  By acting regally and confident of your powers, you make yourself seem destined to wear a crown.

Law 35

Master the Art of Timing

Never seem to be in a hurry – hurrying betrays a lack of control over yourself, and over time.  Always seem patient, as if you know that everything will come to you eventually.  Become a detective of the right moment; sniff out the spirit of the times, the trends that will carry you to power.  Learn to stand back when the time is not yet ripe, and to strike fiercely when it has reached fruition.

Law 36

Disdain Things you cannot have:  Ignoring them is the best Revenge

By acknowledging a petty problem you give it existence and credibility.  The more attention you pay an enemy, the stronger you make him; and a small mistake is often made worse and more visible when you try to fix it.  It is sometimes best to leave things alone.  If there is something you want but cannot have, show contempt for it.  The less interest you reveal, the more superior you seem.

Law 37

Create Compelling Spectacles

Striking imagery and grand symbolic gestures create the aura of power – everyone responds to them.  Stage spectacles for those around you, then full of arresting visuals and radiant symbols that heighten your presence.  Dazzled by appearances, no one will notice what you are really doing.

Law 38

Think as you like but Behave like others

If you make a show of going against the times, flaunting your unconventional ideas and unorthodox ways, people will think that you only want attention and that you look down upon them.  They will find a way to punish you for making them feel inferior.  It is far safer to blend in and nurture the common touch. Share your originality only with tolerant friends and those who are sure to appreciate your uniqueness.

Law 39

Stir up Waters to Catch Fish

Anger and emotion are strategically counterproductive.  You must always stay calm and objective.  But if you can make your enemies angry while staying calm yourself, you gain a decided advantage.  Put your enemies off-balance: Find the chink in their vanity through which you can rattle them and you hold the strings.

Law 40

Despise the Free Lunch

What is offered for free is dangerous – it usually involves either a trick or a hidden obligation.  What has worth is worth paying for.  By paying your own way you stay clear of gratitude, guilt, and deceit.  It is also often wise to pay the full price – there is no cutting corners with excellence.  Be lavish with your money and keep it circulating, for generosity is a sign and a magnet for power.

Law 41

Avoid Stepping into a Great Man’s Shoes

What happens first always appears better and more original than what comes after.  If you succeed a great man or have a famous parent, you will have to accomplish double their achievements to outshine them.  Do not get lost in their shadow, or stuck in a past not of your own making:  Establish your own name and identity by changing course.  Slay the overbearing father, disparage his legacy, and gain power by shining in your own way.

Law 42

Strike the Shepherd and the Sheep will Scatter

Trouble can often be traced to a single strong individual – the stirrer, the arrogant underling, the poisoned of goodwill.  If you allow such people room to operate, others will succumb to their influence.  Do not wait for the troubles they cause to multiply, do not try to negotiate with them – they are irredeemable.  Neutralize their influence by isolating or banishing them.  Strike at the source of the trouble and the sheep will scatter.

Law 43

Work on the Hearts and Minds of Others

Coercion creates a reaction that will eventually work against you.  You must seduce others into wanting to move in your direction.  A person you have seduced becomes your loyal pawn.  And the way to seduce others is to operate on their individual psychologies and weaknesses.  Soften up the resistant by working on their emotions, playing on what they hold dear and what they fear.  Ignore the hearts and minds of others and they will grow to hate you.

Law 44

Disarm and Infuriate with the Mirror Effect

The mirror reflects reality, but it is also the perfect tool for deception: When you mirror your enemies, doing exactly as they do, they cannot figure out your strategy.  The Mirror Effect mocks and humiliates them, making them overreact.  By holding up a mirror to their psyches, you seduce them with the illusion that you share their values; by holding up a mirror to their actions, you teach them a lesson.  Few can resist the power of Mirror Effect.

Law 45

Preach the Need for Change, but Never Reform too much at Once

Everyone understands the need for change in the abstract, but on the day-to-day level people are creatures of habit.  Too much innovation is traumatic, and will lead to revolt.  If you are new to a position of power, or an outsider trying to build a power base, make a show of respecting the old way of doing things.  If change is necessary, make it feel like a gentle improvement on the past.

Law 46

Never appear too Perfect

Appearing better than others is always dangerous, but most dangerous of all is to appear to have no faults or weaknesses.  Envy creates silent enemies.  It is smart to occasionally display defects, and admit to harmless vices, in order to deflect envy and appear more human and approachable.  Only gods and the dead can seem perfect with impunity.

Law 47

Do not go Past the Mark you Aimed for; In Victory, Learn when to Stop

The moment of victory is often the moment of greatest peril.  In the heat of victory, arrogance and overconfidence can push you past the goal you had aimed for, and by going too far, you make more enemies than you defeat.  Do not allow success to go to your head.  There is no substitute for strategy and careful planning.  Set a goal, and when you reach it, stop.

Law 48

Assume Formlessness

By taking a shape, by having a visible plan, you open yourself to attack.  Instead of taking a form for your enemy to grasp, keep yourself adaptable and on the move.  Accept the fact that nothing is certain and no law is fixed.  The best way to protect yourself is to be as fluid and formless as water; never bet on stability or lasting order.  Everything changes.

What drove me to wake up at 5am on Christmas Eve and work for 6 hours?

Why did I sneak away to the basement for 3 hours on Christmas Day to work on a campaign?

It’s called PASSION.  In fact, it’s a burning passion that I have for building online businesses and direct response marketing.  I live it, breathe it, and love it!!  This passion has driven the success of numerous brands in 2011, and has created over 2,000,000 new customer acquisitions across the board.  It’s also provided my family with financial freedom and has allowed me to enjoy life on a level that most men can only dream of.

That’s why it’s especially painful to spend time with people that hate their careers.   And it seems like the only time that I spend time with these Negative Nancies is over the holidays when, of course, I get around the extended family.

Yesterday I was with my cousins at a holiday party (I have 28 first cousins on my father’s side of the family).   Most of my cousins have either  graduated from a prestigious college or are steady-eddie blue collar workers.  They were raised under the belief that you have 2 choices in life:

a.  Work hard in school, get into a good college, and lock in a job at a big company.

b.  If you’re not a scholar, then you get a blue collar job.

With those core beliefs hammered into their skulls year after year, it’s no wonder that they are all either:

a.  Working for a big company.

b.  Working a blue collar job.

Which is all good so long as they’re happy, right?   The reality is that they are all less-than-thrilled with their careers, and they traded war story after war story about “how work sucks.”

Each story shot a new pang of anxiety throughout my entire body.   What was killing me the most was that there is nothing I can say or do to change their minds about life.   I so badly wanted to interject:

“Yea guys, it’s really killing me sitting here listening to you bitch about how bad your lives suck.  Have you ever thought about making a change to what you’re doing?  Instead of wallowing in self-pity, you should quit your careers today and start following your true passion in life…”

I’ve tried something like this before.  Their minds are cemented by years of academic brainwash.  No hope :(

The truth is that following your passion in life is not in everyone’s DNA.  In fact, if everyone followed their passion, then who would take over the jobs of cashiers and garbagemen?  Our society would shut down.

Many of the readers of Direct Response have found their passion in life, whether it’s direct response marketing, running online businesses, or something else in this field.  In 2011 I was humbled to connect with DR marketers via this blog that churn out huge numbers on a day to day basis.

One marketer in particular stands out, Rick Del Rio.  Rick’s passion is LimeLight CRM.  He lives, breathes, and sleeps LimeLight.   Subsequently Rick has thousands of clients, all of which are fiercely loyal to LimeLight.

Additionally, all of the competition that previously dominated the DR CRM space is either out of business or has little traction.  Anyone that tries to get in the space is quickly eradicated.

Why is that?  Is it because Rick pays me to defame the competition?  NO – although I’ve been falsely accused of that.  NOTE: Rick doesn’t pay a red cent for these posts.  I put them up because LimeLight CRM has added enormous value to every campaign I work on.

The real reason why no one can compete in the DR CRM space with Rick is simple: Rick Del Rio is too damn passionate about LimeLight CRM.  He is 100% ALL-IN.  That keeps him 10-15 steps ahead of his competitors.

 

So how do you tap into your true passion?  What does it take to discover it?

 

For starters, it’s not money.   In fact, people that go into businesses / projects just for the money rarely achieve excellence.  And those that have temporary success quickly lose it to a hungrier, more passionate entrepreneur.

To find your passion in life think about what you love to do.   What’s your hobby?  What do you love doing?

Gerry Spence is the quintissential example of a man that followed his passion.  He lived to help out the little man.  He couldn’t stand people getting wronged by bullies and set out on a mission to stop it.  In his career as a defense attorney, Spence tried hundreds of Criminal and Civil cases, BIG CASES.  His burning passion turned him into America’s winnenest trial attorney.  He never lost a single jury trial.

Spence went up against the best of the best corporate lawyers, federal prosecutors, and high profile plaintiffs/defendants.  He would pour countless hours into his work.   It was a burning passion that led to Gerry Spence’s success.  And he subsequently WON EVERY TIME!!!!!!!!!!!

One thing few people know about Gerry Spence is that he was a complete failure prior to discovering this passion.  In fact, he failed the Bar Exam 2 times.  On his 3rd try, he just barely passed.

Remind you of anyone else?  Ray Kroc, the milkshake salesman at 55, who went on take build McDonalds into a billion dollar juggernaut.

Or how about Jason Akatiff (aka Smaxor), owner of Ads4Dough.  Did he even graduate high school?  I don’t think he did.  Look at him now!!!

What about the leaders in the daily deal space, Danny Lee – Nate Poupko – and Sam Durso over at AdsDirect.  They actually worked more than I did over this holiday weekend!!!

Search high and low for your passion in life.  When you identify your passion hone in on it and get focused.

What’s the 1 secret seasoned sales experts use to close deals that no one else can close?

This isn’t one of those BizOps where you’ll get tantalized and then asked to purchase something.  In fact, there’s no need to go out and purchase this tool since I am giving it away to you for free.   What you’re about to receive is a condensed version of the MOST USEFUL sales tool in the world.

The concept is simple.  People like to do business with people they like.  Don’t you?  If a salesman is an asshole there’s a good chance that you’ll not buy from him, even if you really like the product.  But if you like the product and REALLY like the salesman, there’s a much higher chance that you’ll buy.

The goal is to get people to genuinely like you.  Once you accomplish that, the sale will come natural…  And so long as you have a valuable product or service for sale, your customer will never experience buyer’s remorse.

In a nut shell, here’s How To Win Friends and Influence People:

 

Fundamental Techniques in Handling People

1.  Don’t criticize, condemn or complain.
2.  Give honest and sincere appreciation.
3.  Arouse in the other person an eager want.

 

Six ways to make people like you

1.  Become genuinely interested in other people.
2.  Smile.
3.  Remember that a person’s name is to that person the sweetest and most important sound in any language.
4.  Be a good listener. Encourage others to talk about themselves.
5.  Talk in terms of the other person’s interests.
6.  Make the other person feel important – and do it sincerely.

 

Win people to your way of thinking

1.  The only way to get the best of an argument is to avoid it.
2.  Show respect for the other person’s opinions. Never say, “You’re wrong.”
3.  If you are wrong, admit it quickly and emphatically.
4.  Begin in a friendly way.
5.  Get the other person saying “yes, yes” immediately.
6.  Let the other person do a great deal of the talking.
7.  Let the other person feel that the idea is his or hers.
8.  Try honestly to see things from the other person’s point of view.
9.  Be sympathetic with the other person’s ideas and desires.
10.  Appeal to the nobler motives.
11.  Dramatize your ideas.
12.  Throw down a challenge.

 

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

1.  A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this:
2.  Begin with praise and honest appreciation.
3.  Call attention to people’s mistakes indirectly.
4.  Talk about your own mistakes before criticizing the other person.
5.  Ask questions instead of giving direct orders.
6.  Let the other person save face.
7.  Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
8.  Give the other person a fine reputation to live up to.
9.  Use encouragement. Make the fault seem easy to correct.
10.  Make the other person happy about doing the thing you suggest.

 

Real Simple Concept:  People Pay More For Convenience

The easier you make it for people to do business with you, the more business you’ll get.

Microsoft has some really awesome technology.   I am a personal fan of Outlook, xBox 360, and AdCenter.  Nevertheless, these products come with a ton of headaches.  Follow me:

 

Hard To Do Business -  New PC In The Home Ad is by far the worst ad of 2011.  The entire ad focused on “features” and NOT benefits.

Do you think the average consumer actually gives a shit about a 512 gb hard drive?  Or about a “rotating tablet?”  NO!  Of Course Not.

Apple get’s it.  Their ads focus around cool benefits, such as CONVENIENTLY updating your calendar via voice or CONVENIENTLY finding out about the weather.

Hard To Do Business:  xBox Live’s newest update changed the user panel for the worse.  It took me 20 minutes to figure out where the profile login for my xBox Live account was located.  How would the average consumer know that in order to sign into xBox Live, you have to “switch profiles”.  Sure, people eventualy figure it out.  The result is a negative user experience.

Hard To Do Business:  Outlook is very difficult for the average consumer to configure.  It also has a ton of bugs in it.   Once the program is working it rocks…again, bad taste left in the mouths of users.

Hard To Do Business:  Microsoft’s AdCenter is counter-intuitive.  It took me 1 hour today to figure out how to switch the card on file and submit a payment.    Last month we canceled the credit card that I had on file which caused the campaign to pause.

So I updated the card and hit save…The Ad Center told me that I needed to contact the “Support Center”

Do you see a support center tab on here? (sorry it runs off the page, but you get the point)

 

In order to submit a payment, you have to click through 4 pages and then click on an obscured button…It’s no wonder that we’ve spent millions of dollars with Google but less than 10k with Bing!!

 

Bottom line is that Microsoft is heavy on technology and low on practical sense.

The day that they start viewing experiences through the eyes of their audience is the day that Microsoft will double its sales.

The Direct Response Industry has LONG demanded a fulfillment solution that services the US, Canada, UK, Australia, New Zealand and beyond.

We listened to that demand!

I’m proud to introduce At Cost Fulfillment, an International Fulfillment solution exclusive for LimeLightCRM clients.  This solution was built by Direct Response Marketers, for Direct Response Marketers.

As you know, logistics are a key component of direct response campaigns.  Products needs to get fulfilled on time, everytime.  Delays in shipments often cause spikes in refunds, chargebacks,  and can violate Visa/Mastercard/FTC guidelines.  Additionally consumers get pissed off and start logging complaints about how they were “scammed.”  It’s a nightmare…been there, done that.

Over the past 10 years I’ve yet to find a fulfillment solution that has their game together.   That’s why we created At Cost Fulfillment, a solution for our client’s campaigns.  For the first time ever, we’re opening the service up to other LimeLightCRM merchants.

To qualify for this service, you must meet 2 criteria:

 

 

If you qualify, then you can enjoy these benefits:

We pride ourselves on providing visibility into our prices and model.

Our only point of profit is a handling fee, which is an industry low $.75 per package.   We make our margins off of processing volume while other fulfillment companies make it off of high prices.  That’s why At Cost Fulfillment has a higher barrier to entry.

Here’s our rates:

Our support center is open 24/7.  Hit us up if you qualify: 800-277-6096

Going against my gut instinct the other day, I put up a guest post about cloaking.  Damn nation I opened up a can of worms.

On one side our Black Hat audience was pointing out the need for cloaking and areas where the post was technically insufficient (I had a feeling Wayne Dog was going to pick the technical details apart).  On the other side our White Hat audience was condemning me for “endorsing” the post.

 

One note and then a question for the audience:

 

What Are Direct Response’s Thoughts On Cloaking?

I’ll answer that question with a question.  In a weight lifting competition, is going up against a bodybuilder who is on several cycles of steroids fair when you’re clean?  In a fight, who do you think would win, the guy with the knife or the guy with the gun?

With the advent of cloaking, advertisers that play by the rules go up against guys that earn a living from breaking them.  The ads that yield higher clicks and presale pages with higher CTRs consistently win traffic auctions.

It’s an unfair fight…but you know what…fights are rarely fair in this world.  Hence it is what it is…until something changes.

Now, here’s what needs to transpire:  Google, FaceBook, and the other top tier-1 traffic sources out there, need to make more than a modicum of an effort to stop cloaking.  Their compliance teams, which are often times ran by individuals that know little about marketing/advertising, need to tighten up.

It can take compliant advertisers weeks to get their ads approved due to the ignorance of these compliance departments.  That stymies campaign optimization and progression.  Logic follows that in order to compete, competitive advertisers will cloak.  Instead of having every ad shot down, they’ll show traffic sources mundane ads on a topic that has nothing to do with what they’re advertising.  These chimpanzee brained compliance teams take 1 look at the ads and approve them.  Now the advertiser can focus on the campaign vs. dealing with Habeeb Haboobi at Google’s compliance department.

For the compliant advertiser the best way around this is to have a HUGE spend.  Accounts that have higher spends receive more personalized attention from compliance reps.  Go the extra mile and get their direct lines and email addresses.

If you’re a small advertiser…well you’re pretty much shit out of luck.  Sorry!  Get in line and if you’re lucky your ad won’t get arbitrarily denied by some level 1 idiot.  I can’t in good faith blame you for wanting to cloak!

 

Is Cloaking Inflating Advertising Prices?

The answer is yes…by how much I can only speculate.  What are your thoughts?

 

Just received an iPad 2 from Andy Beal!!!

For those of you that don’t know Andy Beal, he is one of the foremost experts on Online Reputation Management.  He is also the co-author of Radically Transparent and runs one of the world’s most popular marketing blogs, Marketing Pilgrim.

Thanks again for the iPad 2 Andy!

There’s a lot of buzz these days about cloaking.  A seasoned hacker I know sent me this guest post today.  While I hesistated to post it, at the end of the day I know it will benefit certain members of our audience.

Straight from NF (those of you who know of him will appreciate this):

 

Cloaking is everywhere right now. Pick a traffic source and there are people taking advantage of cloaking right now. What exactly is cloaking? The very basic explanation is that you are redirecting one group of people(Ad reviewers or employees of the traffic source company) to one page and another group of people to another page automatically.
Why do people cloak? What is the point behind doing this? Every traffic source has rules and guidelines that you must follow to advertise on that platform. By cloaking your landing pages you can essentially get around these rules and guidelines and use landing pages that are against the rules. You would essentially be sending the ad reviewers or employees of that traffic source company to a good landing page that would pass all the rules and guidelines and sending all the real traffic to the landing page you want them to see.

Why does this matter to you if you don’t cloak? People who are cloaking ads are artificially increasing the ad prices and therefore you are paying more to advertise because of it. If cloaking is going on and you are not taking advantage of it you are at a disadvantage and are paying too much for advertising. My stance on this is that you should not have to cloak and everyone who does cloak is unfairly taking advantage of the system and artificially inflating advertising costs for people who are trying to play by the rules. This is even going far enough to actually cause some campaigns to be unprofitable because the cost to advertise is too high, if the costs came down a bit some of these campaigns would actually be more viable.

So how do we deal with this? I also feel that these traffic companies are aware of the fact that cloaking is going on and they are choosing to either outright ignore it or not do as good of job as they should be with trying to prevent it. These companies want to do enough to say they are trying but not enough as to start hurting profits too. They can always claim ignorance or claim they are trying to prevent it when the FTC or other agencies come knocking. They should have taken a harder stance on it since day 1 to keep advertising prices fair. The solution here is pretty simple, I want to make everyone aware of how to cloak, how to create their own cloaker, and how easy it is to use. At the same time, I want to provide information to traffic source companies that will help them prevent cloaking. This should hopefully force these traffic source companies to actually start taking this seriously and bring advertising prices down as they have to take a harder stance against it.

Let’s get right down to it and start creating our basic IP Range cloaker. The first thing you need is IP addresses.  Specifically, you need IP addresses of ad reviewers and employees of the traffic source company you are creating a cloaker for. The only way to do this is to submit lots of ads and record the IP addresses of the reviewers. A good rule of thumb here is to submit at least a handful of ads a day, spread out over all hours of the day for about a week (The amount of IP addresses you want to record depends on the size of the traffic source company you are trying to cloak against). You will redirect them to a landing page on your website or server and record the IP addresses as they come in. If you are using CPanel for example, there are two ways to do this, you can go into Latest Visitors and record every IP that loads that page or you can download the raw access logs and record every IP address that hits the page. It is important to either use a new domain, subdomain or page so you are only getting ad reviewer / employee ip addresses.

This next part is very important. You must understand that if you just block these specific IP addresses you are not going to be doing much. Traffic source companies have entire blocks or ranges of IP addresses that they use and sometimes they have multiple IP ranges and blocks. There may be hundreds of IP addresses in these blocks or ranges, but all you need is one IP address to look up the entire range or block and cloak them all. This is the key right here. So how do we look up what an IP range or block is? There are a couple ways, I will go over one way to do it:

http://stat.ripe.net/

Enter the IP address in there. It will then say ‘this prefix is currently announced by’. Click that prefix under it. Then scroll down a bit to Announced Prefixes, and show all entries. Click one of them and it will then show you the entire range of IPs that are within it on the next page under Whois Match, Resource. We will be blocking and cloaking all IP ranges listed here. Run every IP that comes in to your pages and find all the ranges and cloak them all.

Remember it is important to get all the IP ranges that the company and ad reviewers use so it may be necessary to collect them for a while. There are also more advanced things you can add to your cloaker  like geo targeting, referrer cloaking and even using IP ranges of known proxy sites and services companies may use to try to get past your cloaker but that requires a bit more work. This is the very basic cloaker that will cloak any ad reviewers or company employees that are not using a proxy and should work very well for a lot of traffic sources.
Here is a very basic php cloaker for you to use and plug your IP ranges into:

<?php

$range_start1 = ip2long(“11.11.11.0″);
$range_end1   = ip2long(“11.11.15.255″);
$range_start2 = ip2long(“11.11.11.0″);
$range_end2   = ip2long(“11.11.15.255″);
$range_start3 = ip2long(“11.11.11.0″);
$range_end3   = ip2long(“11.11.15.255″);

$ip          = ip2long($_SERVER['REMOTE_ADDR']);
if ($ip >= $range_start1 && $ip <= $range_end1) {
$cloak=1;
} if ($ip >= $range_start2 && $ip <= $range_end2) {
$cloak=1;
} if ($ip >= $range_start3 && $ip <= $range_end3) {
$cloak=1;
};

 

if ($cloak) {
header(“Location: http://www.cloak.com“);
} else {
header(“Location: http://www.real.com“);
}

 

?>

 

Place the start and end of each range at the top, add as many as you need. Change the URLs at the bottom. Cloaked is what ad reviewers see, real is what everyone not listed in the IP ranges sees.

 

I will add more articles about cloaking if there is interest in them and try to point out things traffic source companies can do to prevent this from happening.

 

Enjoy,

NF

What’s the best campaign tracking software on the market?  Depending on the type of internet marketer you are, I recommend the following 3 tracking platforms: Cake Marketing, HitPath, and HasOffers.

NOTE: Cookie based tracking is long dead.  If your looking for accurate stats, then DO NOT use cookie based tracking.  There are affiliate networks and advertisers out there that use cookie based tracking as part of their profit model…leads that don’t track they don’t pay for.  Not cool!

1.  Cake Marketing is best for large Affiliate Networks with thousands of affiliates.  If you’re looking for a platform with all the bells and whistles, then Cake Marketing is a good solution.  The challenge with Cake Marketing is that they offer SOO much that many of its users don’t know how to operate it fully.  I personally like simple and intuitive platforms.

2.  HitPath is perfect for the boutique affiliate networks or top tier advertisers.  The program is expensive, however the HitID technology is second to none.  Also the level of support + the near 100% accuracy of tracking is worth the price.

3.  HasOffers Post-Back URL tracking is best for advertisers working with a few select partners.  Post-Back Url tracking is about 97% accurate, which means that you’ll still need to give your top traffic partners admin access to your sales for reconciliation.  This is a pain in the ass.  Nevertheless, the pricing point is solid and allows for a lower barrier to entry.  It also makes more sense for smaller advertisers.

 

Ending Thoughts:

Direct Track sucks!

MyApp sucks!

Everything else out there sucks!

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